Services provided to our consumers step by step
A form is used to gather limited information by phone or face to face. Consumers are asked to provide information such as name of consumer, address, return contact phone number, presenting problems, insurance information, date of birth.
Are provided at the initial visit. This is an examination used to ascertain whether or not a consumer is functioning on a healthy psychological, social, or developmental level. It is also used to aid in determining a mental health diagnoses. A follow up appointment will be given with the assigned Therapist for the next visit
Each case is staffed individually with the Clinical Director. Information is provided to determin need for treatment, present level of functioning, presenting mental status, and plans for treatment. Services are determined and both duration and frequency of services are developed.
Consumer will develop an Individual Treatment Plan of Care (IPOC). An IPOC is a written plan developed for each beneficiary to improve his/her condition to the extent that treatment is no longer needed.
Your assigned therapist will discuss with you treatment approach to include the frequency and duration of your planned treatment. Therapist can provide (5) five services.
is a process through which consumers work one-on-one with a trained therapist-- in a safe, caring, and confidential environment-- to explore behaviors, feelings, beliefs. This may included working through challenges and/or influential memories.
a process designed to help improve communication and resolve conflicts.
A process in which a group of consumers meet to describe, discuss and engage their problems together under the supervision of a licensed therapist.
A process by which the therapist deals with a sudden emergency situation that can be caused by a unpredictable event or an unforeseeable consequence that may be considered a potential risk of harm to self or others.
Therapist will staff cases with the Clinical Director whenever their in a change or update in a consumers treatment plan.
Specialty Groups
Anger Management Group
Is a psycho-therapeutic 10 week program designed to prevent and control anger impulses and poor decision making. This group can be offered to children, adolescents and adults.
Risk Reduction Groups
This group is designed to educate those in trouble with the law. This group aims to reduce harm and provide strategies to individuals or groups associated with certain behaviors such as use of illegal substances and/or improper use of alcohol.
Attention Deficit Hyperactive Disorder and Oppositional Defiant Disorder Group also know as Project R.E.A.L (Right now Everything is About Life) This is a summer program designed to teach skills and strategies to manage impulsive and defiant behaviors. The program is held for 8-10 weeks during the summer with Mr. Terry Miller. Participants will explore interesting and new information about life while learning to improve their self control and positive decision making at home, school and in the community. Children between the ages of 11-16 can participate.
Insurance & Payments Word of Life Behavioral Health LLC Excepts:
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Medicaid
Molina, Select Health, WellCare, Absolute Total Care, Direct Medicaid, Blue Choice.
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Private Insurance
Blue Cross Blue Shield of South Carolina, Blue Cross Blue Shield of Georgia.
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Military Insurance
Tri-Care South.
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Tri-Care South Non-Participating Insurances
Cigna, others may apply. WOL will need to verify first with the beneficiary carrier.
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Self Pay
Consumers who do not have insurance are expected to pay in full for services at each office visit. Consumers may be considered for a reduced rate by providing proof of income. A Sliding scale can be offered for those who qualify.
Rates and Insurance
Rates
Vary depending on service provided. Additionally, insurance determines the cost of billable services.
Insurance
Services may be covered in full or in part by your health insurance or employee benefit plan. Please check your coverage carefully by asking the following questions:
- Do I have mental health insurance benefits?
- What is my deductible and has it been met?
- How many sessions per year does my health insurance cover?
- Can I use my HSA or FSA for payment of services?
- What is the coverage amount per therapy session?
- Is approval required from my primary care physician?
Referrals may be sent to (803) 474-5138
Payment
All major credit/debit cards accepted for payment. Co-pays are due at the time of service. Self-pay services are due at the time of scheduling or prior to the scheduled appointment.
If it cannot be determined if you have met your deductible, you will be charged the allowable charge by your insurance and your account will be reviewed and adjusted, if needed, upon receiving your Explanation of Benefits (EOB).
Some HSA or FSA cards are accepted for payment at our office. We attempt to process any HSA or FSA card for processing; however, it is determined by the merchant processor system. Our office can check prior to your appointment. If your card cannot be processed with our merchant processor, we can provide you with a receipt to submit to your HR department for payment reimbursement.
Cancellation Policy
If you do not show up for your scheduled therapy appointment, and you have not notified us at least 24 hours in advance, you will be required to pay a cancellation fee. Broken appointment fees must be resolved prior to rescheduling and future appointments. Unpaid accounts may be submitted to collections 30 days after their occurrence, without payment or a payment arrangement.
Schedule Online
Request a therapy appointment by phone.
Contact
Questions? Please contact us for further information.