Initial Contact Form (ICF)

A form is used to gather limited information by phone or face-to-face. Consumers are asked to provide information such as the name of the consumer, address, return contact phone number, presenting problems, insurance information, and date of birth.

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Behavioral Health Assessments

Are provided at the initial visit. This is an examination used to ascertain whether or not a consumer is functioning on a healthy psychological, social, or developmental level. It is also used to aid in determining a mental health diagnosis. A follow-up appointment will be given with the assigned Therapist for the next visit.

Initial Staffing

Each case is staffed individually with the Clinical Director. Information is provided to determine the need for treatment, the present level of functioning, presenting mental status, and treatment plans. Services are determined, and both the duration and frequency of services are developed.

Second Office Visit

The consumer will develop an Individual Treatment Plan of Care (IPOC). An IPOC is a written plan developed for each beneficiary to improve his/her condition to the extent that treatment is no longer needed.

Beginning Therapy

Your assigned therapist will discuss your treatment approach, including the frequency and duration of your planned treatment. The therapist can provide (5) five services.

Individual Counseling

It is a process through which consumers work one-on-one with a trained therapist-- in a safe, caring, and confidential environment-- to explore behaviors, feelings, and beliefs. This may include working through challenges and/or influential memories.

Family Counseling

a process designed to help improve communication and resolve conflicts.

Group Therapy

A process in which a group of consumers meets to describe, discuss and engage their problems together under the supervision of a licensed therapist.

Crisis Management

A process by which the therapist deals with a sudden emergency that can be caused by an unpredictable event or an unforeseeable consequence that may be considered a potential risk of harm to self or others.

Service Plan Development

The therapist will staff cases with the Clinical Director whenever there is a change or update in a consumer’s treatment plan.

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